Shipping & Delivery

 

Shipping & Delivery

Who does your shipping?

We use Australia Post and Sendle to ship your Dog Treats to you. We ship within 1-2 working days of your order being received.

What shipping services do you offer?

Australia Post and Sendle process all of our orders. If you have any specific requirements for delivery, including having your order delivered to your door or to your PO BOX, please let us know at our online check out page. We will pass these requirements onto Australia Post and Sendle when we dispatch your order. Please be aware that once your order has been sent, we can no longer amend/ change any requirements you may have.

Where is my order?

Once your order has been finalised you will receive a tracking number via email and be able to track your order via Aus Post here Sendle here.

Where do you ship from?
Mitchell’s Dog Treats in an Australian business based in Melbourne, Victoria. We ship your order from our headquarters in Melbourne.
What is the delivery cost?

Standard Delivery rate is $5.90 for all orders under $60.00

Express Delivery rate is $13.90 for all orders under $60.00

Free Standard Delivery for all orders over $60.00 AUD

How long does my order take to arrive?

We use the quickest courier available to get your treats to you, depending on your location. We will inform you with whom we have sent your treats with, when we send you your tracking number.

STANDARD DELIVERY:

Covers all of Australia.

Sending to same state:
Metro – up to 2 business days
Country – up to 5 business days

Sending interstate:
Metro – up to 3-6 business days, depending on lodgement and destination points

EXPRESS DELIVERY:

Next business day delivery*

Covers 80% of Australian business addresses, private addresses, and Post Office Boxes.

Service operates between all capital cities (except Darwin and in Perth CBD only) and some major centers. Outside metropolitan areas guaranteed service is to and from townships only.

If your item is for an address outside the Express Delivery Network, we’ll use the fastest possible transport links and keep you informed.

At current we do not ship internationally.